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Customer reviews of Gemen Motors

At Gemen Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Gemen Motors

Gemen Motors
5
3.9

All 416 customer reviews


  • 5

    By jayson osborn on 24 March 2023 | Verified purchase

    Excellent couldn't have been more helpful .I wasn't sure what car I wanted the guy took the time to show me what would be best, for what I needed it for as i do at lot of miles. I've had the car for over a year now and not had any problems i will definitely be going back when I need a new car.

    Reply from Gemen Motors on 25/03/23

    Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Gemen Motors Ltd :))


  • 5

    By Anonymous on 24 March 2023 | Verified purchase

    I was a bit reluctant to start with then after reading some reviews I gave it a go and am now a happy owner of a BMW 1 Series coupe!! Thank you so much to you both for being patient and talking me through the whole process… you also kept me up to date with delivery times which I’m very grateful for. Thank you so much!!

    Reply from Gemen Motors on 24/03/23

    Hello Thank you so much for sharing your experience with Gemen motors Ltd Your feedback helps us improve our service for everyone.


  • 5

    Great car, brilliant service

    By Anonymous on 22 March 2023 | Verified purchase

    Top class service. I'm really pleased with the car - it was MOTd, serviced and delivered within a couple of days of placing the deposit. Sold by Alex and delivered by Jacob. I recommend this dealership 100% without hesitation.

    Reply from Gemen Motors on 22/03/23

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime


  • 5

    I could have given them 10 stars if it does exist.

    By Abraham on 16 March 2023 | Verified purchase

    Excellent customer service from these guys. I will definitely recommend. Warm welcome by Alex who took time to explain the details to me. Allowed me to test drive to be sure of what I was going for. Didn’t hesitate to help me change for another car. Jacob was very helpful too. All the paper work and payments was smooth. Maybe best customer Service ever. Good job guys!

    Reply from Gemen Motors on 17/03/23

    “We're really grateful and appreciate you taking the time to share your rating with us.


  • 5

    By Anonymous on 15 March 2023 | Verified purchase

    The service was perfectly good and I am very impressed about my car the cost , payment and the guy who delivered was 100% efficient. Thank you

    Reply from Gemen Motors on 15/03/23

    Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future


  • 5

    Friendly & Prompt Service

    By Matt James on 14 March 2023 | Verified purchase

    Jacob was friendly and was happy to answer any questions I had. He took several videos of different areas of the car that I requested. When I decided to buy I was able to complete the purchase over the phone and he sent me electronic copies of the invoice and receipt straight away. Even though we didn't complete the sale until late in the afternoon Jacob delivered the car to my house later that same evening with all the paperwork. Would definately recommend.

    Reply from Gemen Motors on 14/03/23

    Thank you for reaching out and providing us with valuable feedback


  • 5

    Gemen motors always go above and beyond

    By Anonymous on 11 March 2023 | Verified purchase

    As always - Alex, his brother and the rest of the team at Gemen motors have gone above and beyond to help me with another purchase from them. They are always personable, helpful and responsive. This will be the third vehicle I have purchased from them. With my children coming to the age of needing vehicles in the next year or so - I would likely not buy a used car from anyone or anywhere else apart from here. Regards A very happy Mercedes owner.

    Reply from Gemen Motors on 11/03/23

    thank you and welcome you anytime


  • 5

    Fantastic customer service

    By Anonymous on 25 February 2023 | Verified purchase

    Car dealers were friendly and they helped with every step in purchasing the car.

    Reply from Gemen Motors on 15/03/23

    Thanks so much for sharing your experience with us. We hope to see you again soon.”


  • 5

    By paul wright on 23 February 2023 | Verified purchase

    Excellent service from Jacob very professional very pleased with car


  • 5

    By Jade Rainbow on 18 February 2023 | Verified purchase

    Great service. Quick, efficient and thorough. Thanks Jacob

    Reply from Gemen Motors on 18/02/23

    Thank you so much for taking the time to leave us feedback


Gemen Motors